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Privacy Policy

Last updated: August 12, 2026

1. Introduction

MarketPadHQ Corp. ("Company," "we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using MarketPadHQ, you consent to the practices described in this policy.

2. Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, IP address, account credentials.
  • Commercial Information: Payment details (processed via Stripe), subscription history, billing records.
  • Internet Activity: Pages visited, clicks, time spent, referral source, and interactions with the platform.
  • Geolocation Data: General location based on IP address.
  • Inferences: Lead scores, engagement metrics, and behavioral insights.

3. How We Collect Information

We collect information:

  • Directly from you when you create an account, use the platform, or contact us.
  • Automatically through cookies, pixels, and analytics tools (e.g., Meta Pixel, Google Analytics).
  • From third-party services you connect (e.g., Google Calendar, Stripe).

4. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Process payments and manage subscriptions.
  • Communicate with you about your account and updates.
  • Personalize your experience and deliver relevant content.
  • Analyze usage and optimize platform performance.
  • Prevent fraud and enforce our Terms of Service.

5. Information Sharing

We do not sell your personal information. We share your information only with trusted third parties that are contractually bound to protect your data:

  • Stripe: Payment processing.
  • SendGrid: Email delivery.
  • Meta (Facebook): Advertising and analytics.
  • Google: Analytics and calendar integration.

We may disclose your information:

  • To comply with legal obligations.
  • To protect the rights, property, or safety of MarketPadHQ Corp., our users, or others.
  • In connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion at any time.

7. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Business Customers & Data Processing

If you use MarketPadHQ to process personal data about your own contacts, you are the data controller for that information and we act as your processor. That relationship is governed by our Data Processing Agreement, which covers the purposes of processing, our subprocessors, security measures, breach notification and how we assist you with data subject requests.

9. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain processing.
  • Withdraw consent at any time (where applicable).
  • Request a copy of your data in a portable format.

To exercise these rights, contact us at support@marketpadhq.com.

10. Children's Privacy

MarketPadHQ is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date."

12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

MarketPadHQ Corp.
support@marketpadhq.com
Toronto, Ontario, Canada